Frequently Asked Questions
Welcome to the Frequently Asked Questions section. If you have any questions, please take a moment to see if it has already been answered here.

If your question has not been answered, then please go ask on the forums in this topic HERE. Note that you can also email us, but asking on the forums will get a far swifter response.

General

What is Alcon?
Alcon, short for AnimeLeague Convention, is an extremely friendly and innovative anime convention that takes place in the UK. Our 2011 event, scheduled for 8th-11th September 2011 promises to be our very best yet!
What are the prices?
Four Day Pass - £30
Accommodation - £25 a night.

If you pay before the end of March then you will get £5 discount on your entry.
What do your mascots represent?
Our two twin mascots, Al-Chan and Al-Kun also known as Alice and Alex, represent the two sides of Animeleague and indeed Alcon. Al-Chan is hyperactive, bouncey and silly, whereas Al-Kun is more mature, serious and intellectual. Together they represent that all members are welcome, be they of a serious or silly demeanour.
Why 16+ only?
Due to venue and insurance requirements we can only allow 16+ into the event. This applies in all situations, even if a guardian is present.
What is a Supporting Member?
The type of memberbadge you get for Alcon depends on which clan you signup for. The artwork will show Al-Kun/Chan either dressed up as Pirates, Ninja or Vampires. A supporting member gets to have all three badge-types rather than being confined to one and have the satisifaction of knowing that the £5 they pay is a contribution toward the convention funds, ensuring a better convention for everyone.
Do Supporting Members get in early to the dealers room?
Yep! Supporting members get in at midday on the Saturday. Normal members have to wait until 1pm.
I have a problem, where do I go?
To the ops & registrations desk until 10pm in the Student Union Building (it's where you register in). If the worst comes to worst, you can call ops at 07786 246049
I'm cosplaying with a weapon that may be dangerous. Is this okay?
Make sure to read the cosplaying rules here first. All weapons will be checked by the cosplay organisers and if they consider it as a risk to others we will send you to Ops where it will be stored. If you going to be part of the cosplay masquerade you will be able to pick it up but must return it to us to look after or keep it in your own room.
Is there a place to store my luggage/bags?
Yes, when you go into the Student Union, there is a bag storage area to your first left next to the bar. Cost is £1 per bag or item. Items must be collected each day by 10pm latest.
Where do I sign up for events?
There is an events & cosplay signup table next to the registrations/ops area. You signup for most events here, though some events such as the pub quiz you signup for at the event itself.

Finding Us & Payment

Can I pay on the day, and how?
We allow payments on the day, but it will cost £40 entry, or £12 per day. Come along to the Student Union building and make sure you have a valid proof of photo ID. You do not need to be registered since you can do it upon arrival. Note that accommodation is not available if you don't register. Also note that conbook, conbadge or conbag will not be provided if you pay on the day.
Where's the Student Union?
Check out our travel guide.
Is there a number I can contact if I get lost?
Feel free to call us on 07958 620946
Carparking?
Free parking at the Bede and Quay are only available to panelists, dealers and senior staff. For normal members, 24 hour parking is available at the NPC carpark next to the Phoenix Arts Centre.

Registering In On the Day

I've paid, do you send me a ticket in the post?
No, simply turn up on the day with a valid proof of ID and we will hand you your wristband, which will act as your pass to all areas.
What ID do you accept?
Driver's License, Provisional Driver's License, Passport, Citizen Card. It MUST contain your photo on it for it to be accepted.
Why do I need ID?
To make sure that you are at least 16 years of age at the time of the convention.
How Do I Queue for My Wristband and get in?
As you queue our staff will walk through the queue with clipboards and wristbands asking for your ID, checking you off our list, and then issue your wristband ticket, which will act as your proof of payment and entry - make sure not to lose or remove it!
How do I collect my conbadge, conbadge and conbook?
The tables to pick up your conbadge, conbook, and t-shirt are located in the Student Union building. You can collect once you have your wristband
Am I required to carry my ID around on me during the convention?
Yes, since wearing your wristband and conbadge is not a completely thorough way of checking you are who you say you are (since badges can be swapped). As such, you will be required to carry your ID around on you if we deem an extra check is necessary.
What time can I get into the convention from?
Registrations are open from midday until 10pm on all days of the event in the Student Union. We can not register you outside of these times.
I've registered, but want to change my badgename/some of my details. How do I?
This is no problem, just contact us via the contact form, and tell us what you wish to change.

Accommodation

How/Where do I collect my room keys?
You collect your room keys at the accommodation desk, which is next to the registrations desk in the Student Union. We suggest to sort out your room keys at the same time as you collect your conbadge on the day.
Will I have to put down a deposit on my keys for accommodation?
You will need to hand us a £10 deposit before you can take your keys. This is to cover us if you lose your keys, wreck your room, don't vacate it by 10am on the day of departure, etc.
Can I choose where I sleep?
Of course! A topic will go up shortly on the forums for everyone to state where they want to stay. Any emails or notes stating where you would like to stay will be ignored, it must be done via that topic (or it makes it a lot more confusing for our accommodation officer to handle). You will then have until the 1st of September to decide which block to sleep in. Thereafter, we will pick for you.
What time do events start and end on each day?
On Thursday the Campus Centre, including the bar and it's events will open from 5pm onward until midnight. On Friday, Saturday and Sunday the convention runs from 10am until 2am.
Does the accommodation provide towels and cooking implements?
You will need to bring your own towels. Likewise, while the kitchen area will have Microwaves, Fridges and Cookers, no actual pots, pans, or plates will be provided. So, if you intend to cook, then please bring such utensils along.
Will there be a curfew for getting back to our dorms on a night?
No, there will be no curfews, but we ask for you to show consideration for noise after midnight, since there will be some people trying to sleep.
What time are check-outs?
10am on the day of your departure. If you are late, you may risk losing your deposit.
Can I get a late check-out?
If you pay £5 then you can check-out at 11am instead of 10am